• On this page:
• Our approach
• Developing insight
• Sharing best practices
• Objectives
• Highly qualified and customer-oriented employees
• A great place to work
• Practical and innovative people management

Our approach

As one of the largest food retailers in the world, our employees serve millions of people each day. Their interaction with our customers is a critically important part of how customers view the experience in our stores. Each Ahold company strives to provide a great working environment and opportunities for employees to develop, in their current roles and for the future.

Our employees are passionate about being in the food business. As a company, we are committed to offering fulfilling careers, treating staff fairly, and rewarding success. We strive to provide a safe working environment where employees are treated with dignity and respect.

Across Ahold, we aim to select, develop and retain the very best talent and create an environment that encourages innovation. We are dedicated to developing people and giving them opportunities to grow.

Developing insight

Our approach to managing and developing people is based on our company-wide and operating companies' core values. These are the principles we all share. Our values express our commitment to the customer and to creating a work environment where people who share a passion for the food business are able to grow and develop, and find ever better ways of serving the people who shop in our stores. They highlight the importance of principles such as open communication, working as a team and acting with integrity. > read more

Sharing best practices

We coordinate our efforts, where possible, and learn from each other. The Human Resources Leadership Team develops global policies and facilitates closer coordination among our operating companies. The role of this cross-company team is to improve synergies by sharing best practices, working towards standardization of certain processes and collectively developing company-wide initiatives.

Objectives

As a company, we have agreed to the following principles:

1. Our people will be highly-qualified and customer-oriented.
2. Ahold will be a great place to work.
3. Our people management practices support the achievement of practical results in the short term while building a talented workforce for long-term success.

Highly-qualified and customer-oriented employees

Our ultimate responsibility is to the customers in our stores. We therefore strive to attract, retain, develop and motivate the best people at all levels. > read more

A great place to work

We work to be a company that reflects and supports the communities we serve: where people are treated fairly, can grow and have fulfilling careers. > read more

Practical and innovative people management

Our people management practices will support the company's core values, including the attainment of near time results through capacity building and long-term strategic results through the creation of an innovative mindset. > read more